Refund & Cancellation Policy

We understand that plans can change, and we aim to be as accommodating as possible. Please review our refund and cancellation policy carefully below.

Cancellation and Refund Requests

• Partial Refund: Requests received between 30 to 45 days before the event will receive a 50% refund.
• No Refund: No refunds will be issued for cancellations made less than 30 days before the conference start date.

Substitution Policy

If you are unable to attend, you may transfer your registration to another individual by notifying us at least 15 days in advance. No additional fee will be charged for substitutions.

Refund Process

No refunds will be issued for participants who do not attend the event without prior cancellation.

Event Cancellation

In the unlikely event that the conference is cancelled by the organizers, a full refund will be issued to all registered participants minus the payment processing costs if any. The organizers will not be responsible for any additional costs incurred, such as travel or accommodation expenses.

Duplicate Registrations

To avoid being charged multiple times, please do not refresh the page or attempt another payment while your confirmation is loading.

If you are unsure whether your payment was completed successfully, please contact us at connect@impactresearchcommunications.org before attempting to register again.

Please note that any refunds for duplicate registrations will be processed after deduction of the non-refundable payment gateway charges.

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